Dispatcher Trainee, Telecommunicator Trainee - Local Openings

County Emergency Communications; Orleans (MA); In loco; USD 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descrizione del lavoro

County Emergency Communications in East Orleans, MA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to take calls, document incidents, operate communications systems, and support emergency responses.

Duties and responsibilities increase with demonstrated skills and successful training milestones. Applicants generally need a high school diploma or equivalent, basic computer skills, clear communication, and accurate typing.

Competenze

• High school diploma or equivalent required; trainees may lack prior dispatch experience.
• Basic computer skills, clear communication, and accurate typing are important.
• Check vacancy for any assessments or prerequisites.

Mansioni

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering incident details.
• Develop typing and CAD skills for dispatch.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.

Conoscenze

Basic computer skills

Clear communication

Accurate typing

Formazione

High school diploma or equivalent

Strumenti

Dispatch systems

Descrizione del lavoro

Dispatcher Trainee / Telecommunicator Trainee Opportunities in East Orleans

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

Duty Location: {airport_name}, East Orleans, MA

Employer: The hiring public safety or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

What You May Do

• Learn emergency call-taking procedures and agency terminology


• Practice confirming locations and gathering essential incident details


• Develop accurate typing and computer-aided dispatch skills


• Study service-area geography, maps, and response jurisdictions


• Learn radio procedures and unit-status monitoring


• Observe and perform assigned duties under supervision


• Complete assessments, coaching sessions, and training milestones


• Learn confidentiality, security, and professional-conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements


• Successfully complete required background screening and hiring assessments


• Complete additional pre-employment evaluations when specified


• Attend required training and meet attendance standards


• Achieve required competencies and certifications within established deadlines


• Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

• Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training.

Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement. Completion of training does not automatically guarantee promotion unless the employer states otherwise.