Emergency Dispatcher Trainee — Training & Benefits

Emergency Telecommunicator Services; Kauneonga Lake (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks Dispatcher Trainee and Telecommunicator Trainee in Kauneonga Lake, NY. Trainees receive instruction on receiving calls, documenting incidents, operating dispatch systems, and supporting responses.

Training may include nights, weekends, and overtime as schedules align with milestones and certifications. Responsibilities grow with demonstrated skills; candidates typically hold a high school diploma and basic computer typing abilities, with customer service

Qualifications

• High school diploma or equivalent required; trainee positions target applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Confirm locations and gather essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Perform duties under supervision and complete training milestones.

Skills

Typing

Clear communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Dispatcher Trainee and Telecommunicator Trainee in Kauneonga Lake, NY. Trainees receive instruction on receiving calls, documenting incidents, operating dispatch systems, and supporting responses.

Training may include nights, weekends, and overtime as schedules align with milestones and certifications. Responsibilities grow with demonstrated skills; candidates typically hold a high school diploma and basic computer typing abilities, with customer service