Communications Trainee - Dispatcher & Telecommunicator

County Emergency Communications; Toms River (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training provided

Job summary

County Emergency Communications in Ocean, NJ seeks Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Training may lead to full certification and independent assignments. Candidates should have a high school diploma, basic computer skills, clear communication, and a willingness to learn.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Basic computer skills, clear communication, and accurate typing are desired.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Clear communication

Basic computer skills

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Ocean, NJ seeks Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Training may lead to full certification and independent assignments. Candidates should have a high school diploma, basic computer skills, clear communication, and a willingness to learn.