Emergency Dispatcher Trainee: Launch a 911 Communications Career

Emergency Telecommunicator Services; Maplewood (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured program in emergency communications. Trainees learn call-taking, incident documentation, and how to operate communications systems under the guidance of instructors and training personnel.

Training may include classrooms, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as trainees progress and meet milestones and

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions are for applicants without dispatch experience; additional prerequisites may apply.
• Ability to type accurately and communicate clearly is important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High School Diploma

Job description

Emergency Telecommunicator Services seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured program in emergency communications. Trainees learn call-taking, incident documentation, and how to operate communications systems under the guidance of instructors and training personnel.

Training may include classrooms, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as trainees progress and meet milestones and