Emergency Dispatcher: Calm, Precise 911 Response

911 Emergency Communications; McGrann (PA); Presencial; USD 40.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Training opportunities

Resumo da vaga

911 Emergency Communications seeks motivated dispatchers to connect callers with responders in a high-stakes environment. You will receive emergency and nonemergency calls, confirm locations, and relay critical information while coordinating with police, fire, or EMS per agency procedures.

Candidates should be able to remain calm, type accurately, listen actively, and use CAD systems to document incidents and dispatch responders.

Qualificações

• A high school diploma or equivalency is commonly required.
• Typing, listening, clear speech, and basic computer proficiency are useful.
• Ability to organize information under pressure and follow procedures.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer‑aided dispatch (CAD) systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conhecimentos

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Formação

High school diploma

Ferramentas

CAD systems

Descrição da vaga

911 Emergency Communications seeks motivated dispatchers to connect callers with responders in a high-stakes environment. You will receive emergency and nonemergency calls, confirm locations, and relay critical information while coordinating with police, fire, or EMS per agency procedures.

Candidates should be able to remain calm, type accurately, listen actively, and use CAD systems to document incidents and dispatch responders.