Emergency Dispatcher (911 Call Taker) - 24/7 Shifts

National Public Safety Careers; Woodworth (LA); On-site; USD 34,000 - 56,000; Full time

Job summary

National Public Safety Careers is seeking candidates for 911 dispatcher roles. The position involves handling emergency and nonemergency calls, identifying urgency, and entering data into dispatch systems. Training will cover call-taking procedures, privacy, and pre-arrival instructions.

Applicants should have strong listening skills, accurate typing, and clear verbal communication. Some vacancies may require background checks and certifications, with shifts that may include nights, weekends,

Qualifications

• High school diploma or recognized equivalent required.
• Dispatch experience may be helpful but some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking candidates for 911 dispatcher roles. The position involves handling emergency and nonemergency calls, identifying urgency, and entering data into dispatch systems. Training will cover call-taking procedures, privacy, and pre-arrival instructions.

Applicants should have strong listening skills, accurate typing, and clear verbal communication. Some vacancies may require background checks and certifications, with shifts that may include nights, weekends,