Emergency Communications Dispatcher — 24/7 Public Safety

National Public Safety Careers; Finger (TN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers seeks a dedicated 911 Call Taker to answer incoming emergency lines, confirm location and caller details, and relay information to dispatchers. A high school diploma or equivalent is required; strong listening, accurate typing, and clear verbal communication are essential.

Candidates must follow structured procedures and complete call-taking training and certifications. Rotating shifts, nights, weekends, and overtime may apply.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and clear verbal communication.
• Ability to follow structured procedures and guidelines.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Listening comprehension

Accurate typing

Verbal communication

Following procedures

Education

High school diploma or GED

Tools

Call processing software

Job description

National Public Safety Careers seeks a dedicated 911 Call Taker to answer incoming emergency lines, confirm location and caller details, and relay information to dispatchers. A high school diploma or equivalent is required; strong listening, accurate typing, and clear verbal communication are essential.

Candidates must follow structured procedures and complete call-taking training and certifications. Rotating shifts, nights, weekends, and overtime may apply.