Emergency Dispatcher: 24/7 Public Safety Communications

Emergency Telecommunicator Services; Buffalo (NY); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials

Overtime compensation

Descrizione del lavoro

Emergency Telecommunicator Services invites skilled applicants to join a 911 dispatch team serving Quebradillas. You will answer emergency and nonemergency calls, verify locations, coordinate responders, and document details under tight deadlines.

Applicants typically hold a high school diploma or equivalent. The role emphasizes calm communication, accuracy, and the ability to multitask across radio and computer systems.

Competenze

• High school diploma or equivalent often required by agencies.
• Useful skills include accurate typing, active listening, clear speech, and basic computer proficiency.

Mansioni

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Conoscenze

Active listening

Typing speed

Clear speech

Computer basics

Formazione

High school diploma or equivalent

Descrizione del lavoro

Emergency Telecommunicator Services invites skilled applicants to join a 911 dispatch team serving Quebradillas. You will answer emergency and nonemergency calls, verify locations, coordinate responders, and document details under tight deadlines.

Applicants typically hold a high school diploma or equivalent. The role emphasizes calm communication, accuracy, and the ability to multitask across radio and computer systems.