Emergency Dispatch Trainee – Start in 911 Ops

911 Emergency Communications; El Dorado (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Kansas is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction and progress to independent tasks as skills and certifications are demonstrated.

Training includes classroom work, simulations, and supervised console assignments. Training schedules may include nights, weekends, holidays, and overtime; successful completion leads to operating duties with increasing responsibility under guidance and performance

Qualifications

• High school diploma or equivalent is commonly required.
• Basic computer skills, clear communication, and accurate typing are essential.
• Willingness to receive feedback and possibly customer-service experience is useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Accurate typing

Basic computer skills

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Kansas is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction and progress to independent tasks as skills and certifications are demonstrated.

Training includes classroom work, simulations, and supervised console assignments. Training schedules may include nights, weekends, holidays, and overtime; successful completion leads to operating duties with increasing responsibility under guidance and performance