Emergency Dispatcher Trainee - Begin 911 Communications

911 Emergency Communications; Grantville (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is seeking motivated individuals for Dispatcher Trainee and Telecommunicator Trainee roles in Grantville, KS. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom work, simulations, and supervised console assignments. Participants gain exposure to call-taking procedures, incident detail gathering, and radio operations, with progression tied to training milestones

Qualifications

• High school diploma or equivalent is commonly required.
• No prior dispatch experience is required; training is provided.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking motivated individuals for Dispatcher Trainee and Telecommunicator Trainee roles in Grantville, KS. Trainees will learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom work, simulations, and supervised console assignments. Participants gain exposure to call-taking procedures, incident detail gathering, and radio operations, with progression tied to training milestones