Emergency Dispatch Trainee - Start in 911 Ops

Emergency Telecommunicator Services; Anderson (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Missouri is seeking Dispatcher Trainee and Telecommunicator Trainee positions. This program provides a structured introduction to emergency communications, with supervision by qualified instructors to learn how to receive calls, document incidents, operate dispatch systems, and support response operations.

Training may include classroom instruction, simulations, and supervised console work.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and accurate typing needed.
• Clear communication and willingness to receive feedback.
• Customer service or telephone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Missouri is seeking Dispatcher Trainee and Telecommunicator Trainee positions. This program provides a structured introduction to emergency communications, with supervision by qualified instructors to learn how to receive calls, document incidents, operate dispatch systems, and support response operations.

Training may include classroom instruction, simulations, and supervised console work.