Emergency Dispatcher Trainee | Telecommunicator in Training

911 Emergency Communications; Augusta (ME); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Vienna, ME is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. The program provides a structured introduction to emergency communications work with training under qualified instructors to learn how to receive calls, document incidents, operate systems, and support response operations.

Training may combine classroom instruction, simulations, and supervised console assignments.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills and clear communication.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.

Skills

Typing

Communication

Computer skills

Customer service

Education

High School Diploma or equivalent

Job description

911 Emergency Communications in Vienna, ME is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. The program provides a structured introduction to emergency communications work with training under qualified instructors to learn how to receive calls, document incidents, operate systems, and support response operations.

Training may combine classroom instruction, simulations, and supervised console assignments.