Emergency Dispatch Trainee — Launch Your Communications Career

Emergency Telecommunicator Services; New Ulm (MN); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descripción de la vacante

Emergency Telecommunicator Services seeks Dispatchers in training for Springfield, MN. Trainees receive a structured introduction to emergency communications, learning call-taking, incident documentation, and operating dispatch systems under supervision.

Training may include classroom instruction, simulations, and supervised console work, with shifts that may include nights, weekends, and overtime as training progresses.

Formación

• A high school diploma or equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Customer service or telephone-based experience may be useful.
• Check the vacancy for required assessments and minimum scores.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Conocimientos

Clear communication

Accurate typing

Customer service experience

Educación

High school diploma or equivalent

Descripción del empleo

Emergency Telecommunicator Services seeks Dispatchers in training for Springfield, MN. Trainees receive a structured introduction to emergency communications, learning call-taking, incident documentation, and operating dispatch systems under supervision.

Training may include classroom instruction, simulations, and supervised console work, with shifts that may include nights, weekends, and overtime as training progresses.