Emergency Dispatch Trainee: Learn 911 Communications

County Emergency Communications; Post Falls (ID); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employer‑provided training

Zusammenfassung

County Emergency Communications in Idaho seeks Dispatcher Trainee and Telecommunicator Trainee to start a career in emergency communications. Trainees learn to take calls, document incidents, operate systems, and support emergency response under supervision.

Training combines classroom, simulations, and supervised console work; shifts may include nights, weekends, holidays, and overtime. Upon completion, opportunities for advancement and certifications may follow.

Qualifikationen

• High school diploma or equivalent required; trainee roles target applicants without prior dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone experience may be useful; assessments may apply.
• Check vacancy for required assessments and minimum scores.

Aufgaben

• Learn emergency call-taking procedures and agency terminology.
• Confirm locations and gather essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional‑conduct requirements.

Kenntnisse

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

County Emergency Communications in Idaho seeks Dispatcher Trainee and Telecommunicator Trainee to start a career in emergency communications. Trainees learn to take calls, document incidents, operate systems, and support emergency response under supervision.

Training combines classroom, simulations, and supervised console work; shifts may include nights, weekends, holidays, and overtime. Upon completion, opportunities for advancement and certifications may follow.