Emergency Dispatch Trainee - Learn 911 Communications

County Emergency Communications; East Lake Weir (FL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Eastlake Weir, FL seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured training path in emergency communications. Trainees learn call-taking, incident documentation, and radio procedures while rotating through classroom, simulations, and supervised consoles.

Successful trainees complete required training milestones and may work nights, weekends, holidays, and overtime as schedule allows.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Clear communication and accurate typing are important.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Eastlake Weir, FL seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured training path in emergency communications. Trainees learn call-taking, incident documentation, and radio procedures while rotating through classroom, simulations, and supervised consoles.

Successful trainees complete required training milestones and may work nights, weekends, holidays, and overtime as schedule allows.