Emergency Dispatch Trainee

911 Emergency Communications; South Hamilton (MA); Presencial; USD 35.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descripción de la vacante

911 Emergency Communications in Hamilton, MA is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn call-taking, incident documentation, and efficient use of dispatch systems under supervision.

Training may include classroom, simulations, and supervised console work with shifts that include nights, weekends, holidays, and overtime as required by the program.

Formación

• Trainee positions may be open to applicants without prior dispatch experience.
• Candidates should have basic computer skills, clear communication, and accurate typing.
• Check vacancy for required assessments and minimum scores.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Adhere to confidentiality, security, and professional-conduct requirements.

Educación

High school diploma or equivalent

Basic computer skills

Clear communication

Accurate typing

Descripción del empleo

911 Emergency Communications in Hamilton, MA is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn call-taking, incident documentation, and efficient use of dispatch systems under supervision.

Training may include classroom, simulations, and supervised console work with shifts that include nights, weekends, holidays, and overtime as required by the program.