Emergency Communications Trainee

911 Emergency Communications; Cambridge (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Cambridge, OH is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. These positions provide a structured introduction to emergency communications work under the guidance of experienced instructors.

Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations. Training may include classroom instruction, simulations, and supervised console assignments, with shifts that may include

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills, clear communication, and accurate typing are useful.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Typing accuracy

Basic computer skills

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Cambridge, OH is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. These positions provide a structured introduction to emergency communications work under the guidance of experienced instructors.

Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations. Training may include classroom instruction, simulations, and supervised console assignments, with shifts that may include