Emergency Dispatch Operator - Real-Time Public Safety

constelliscareers; Washington (District of Columbia); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Total rewards package

Flexible benefits

Job summary

Constellis is seeking a Dispatch Specialist to monitor Federal Protective Services radio traffic and emergency lines across US locations. You will coordinate responses, transfer information, log calls, and maintain records while ensuring rapid, accurate communications under pressure.

The role requires US citizenship, a high school diploma or GED, and prior 911 dispatch experience. A background check and ability to obtain a security clearance are required.

Qualifications

• US citizenship required.
• Background check required.
• High school diploma or GED.
• Ability to work under stress and respond to emergency communications.
• Minimum of 1 year experience as a 911 dispatcher or in emergency call center.
• Excellent phone skills.
• Ability to handle filing and other administrative duties.
• Knowledge of a 24-hour emergency center environment and related laws, regulations, and systems.
• Computer skills with word processing and spreadsheet software.

Responsibilities

• Monitor FPS and radio traffic and coordinate appropriate responses.
• Communicate audio messages via radio and telephone.
• Coordinate law enforcement and public safety personnel activities.
• Transfer public safety information and update client records.
• Log calls and maintain detailed logs for alarms and incidents.
• Operate dispatch equipment and access databases.
• Assist in training dispatcher trainees and test alarms and systems.

Job description

Constellis is seeking a Dispatch Specialist to monitor Federal Protective Services radio traffic and emergency lines across US locations. You will coordinate responses, transfer information, log calls, and maintain records while ensuring rapid, accurate communications under pressure.

The role requires US citizenship, a high school diploma or GED, and prior 911 dispatch experience. A background check and ability to obtain a security clearance are required.