Emergency Dispatch Operator — 24/7 Public Safety Radio

Triple Canopy; Battle Creek (MI); On-site; USD 47,000 - 51,000; Full time

Job summary

Constellis is seeking a Federal Protective Services dispatcher to monitor radio traffic, relay emergency messages, and coordinate responses across locations. The role requires handling high-stress situations, logging critical information, and supporting public safety operations with CCTV and alarm systems.

Candidates should have a High School diploma or GED, strong phone skills, and proficiency with standard office software.

Qualifications

• Background check is required.
• High School diploma or GED is required.
• Ability to work under stress in emergency communications.
• Excellent phone communication skills.
• Experience using office software and databases.
• Familiarity with 24/7 dispatch operations and security environments.

Responsibilities

• Monitor FPS and radio traffic and coordinate responses to emergencies and non-emergencies.
• Communicate audio messages via radio and telephone.
• Coordinate law enforcement and public safety personnel activities.
• Transfer public safety information and log calls with required details.
• Log and maintain detailed records of alarm activity and officer safety.
• Operate dispatch equipment and access databases for records.
• Assist in training dispatcher trainees and perform routine equipment tests.

Skills

Phone skills

Stress management

Administrative skills

Computer skills

Public safety communications

Education

High School diploma or GED

Tools

Database systems

Word processing / Spreadsheet

Job description

Constellis is seeking a Federal Protective Services dispatcher to monitor radio traffic, relay emergency messages, and coordinate responses across locations. The role requires handling high-stress situations, logging critical information, and supporting public safety operations with CCTV and alarm systems.

Candidates should have a High School diploma or GED, strong phone skills, and proficiency with standard office software.