Emergency Communications Dispatcher

constelliscareers; Philadelphia (Philadelphia County); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits package

Diversity & inclusion

Job summary

Constellis seeks a dispatcher to monitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency calls, and monitor security alarm systems across US states and territories. You will coordinate appropriate responses and log calls in a busy 24/7 environment.

Responsibilities include monitoring radio/phone communications, assisting with training, and maintaining accurate records.

Qualifications

• US Citizenship required.
• Background check.
• High School diploma or GED.
• Ability to work under stress and respond to emergency communications.
• Excellent phone skills.
• Filing and administrative duties.

Responsibilities

• Monitor FPS and radio traffic while coordinating appropriate responses to emergency and non-emergency situations.
• Communicate audio messages via radio and telephone.
• Coordinate law enforcement and public safety personnel activities.
• Transfer public safety information.
• Answer questions and update client records.
• Log all calls in database with required details.
• Maintain detailed logs for alarm use and officer safety.
• Operate dispatching equipment and CCTV systems.
• Assist in training dispatcher trainees.
• Routinely test alarms and communication systems.

Skills

Phone skills

Stress management

Data entry

Public safety knowledge

Education

High School diploma or GED

Job description

Constellis seeks a dispatcher to monitor Federal Protective Services and contract guard radio traffic, receive emergency and non-emergency calls, and monitor security alarm systems across US states and territories. You will coordinate appropriate responses and log calls in a busy 24/7 environment.

Responsibilities include monitoring radio/phone communications, assisting with training, and maintaining accurate records.