Emergency Dispatch Operator 24/7 Security & Crisis Response

T1 Energy Inc.; Dallas (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

T1 Energy Inc. is hiring an Emergency Dispatch Operator to monitor, coordinate, and respond to security-related activities at our Wilmer, Texas manufacturing facility.

You will serve as the central hub for security personnel, safety teams, and facility operations, ensuring rapid response and clear communication during incidents. Responsibilities include monitoring CCTV systems, receiving and prioritizing calls, dispatching officers, and maintaining logs.

Qualifications

• Experience monitoring CCTV systems.
• Proven ability to make quick, effective decisions under pressure.
• Strong verbal and written communication skills; dispatch experience preferred.

Responsibilities

• Monitor CCTV, alarms, access control and emergency systems.
• Receive, assess, and prioritize incoming calls, alarms, and incidents.
• Dispatch security officers and response teams to incidents promptly.
• Maintain constant communication with on-site staff, managers, and emergency services.
• Document incidents and actions in dispatch logs and reporting systems.
• Coordinate responses to medical, fire, hazmat, and security incidents.
• Track location and status of security personnel and resources.
• Provide clear instructions during emergencies following established protocols.
• Escalate incidents to leadership and external authorities when required.
• Conduct routine system checks to ensure equipment is operational.
• Support drills and training to improve emergency procedures.

Skills

CCTV monitoring

Decision making

Emergency dispatch

Communication

Education

High School Diploma/GED

Associate or Bachelor's degree preferred

Job description

T1 Energy Inc. is hiring an Emergency Dispatch Operator to monitor, coordinate, and respond to security-related activities at our Wilmer, Texas manufacturing facility.

You will serve as the central hub for security personnel, safety teams, and facility operations, ensuring rapid response and clear communication during incidents. Responsibilities include monitoring CCTV systems, receiving and prioritizing calls, dispatching officers, and maintaining logs.