24/7 Emergency Medical Dispatcher — Critical Communications Pro

Emergency Telecommunicator Services; Wilmer (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Wilmer, TX seeks qualified Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate EMS resources. This role requires adherence to established medical dispatch protocols and certified training.

Commonly required are a high school diploma and CPR certification, with dispatcher certification often preferred. Training, certification, and agency requirements may vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Wilmer, TX seeks qualified Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate EMS resources. This role requires adherence to established medical dispatch protocols and certified training.

Commonly required are a high school diploma and CPR certification, with dispatcher certification often preferred. Training, certification, and agency requirements may vary by vacancy.