24/7 Emergency Medical Dispatcher — Critical Communications

Emergency Telecommunicator Services; Era (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Era, TX seeks dedicated Emergency Medical Dispatchers who will gather incident details, confirm locations, and determine response priorities using approved protocols. This on-site role involves extended console work, headset use, and coordination of ambulance resources, with training and certifications supported.

Applicants with EMS dispatcher credentials or sponsored training are favored.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Era, TX seeks dedicated Emergency Medical Dispatchers who will gather incident details, confirm locations, and determine response priorities using approved protocols. This on-site role involves extended console work, headset use, and coordination of ambulance resources, with training and certifications supported.

Applicants with EMS dispatcher credentials or sponsored training are favored.