24/7 Fire Dispatcher — Critical Emergency Communications

Emergency Telecommunicator Services; Texas; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous incidents from a dedicated center in Texas.

You'll receive incident information, alert resources, and maintain clear communications with responding crews, following established plans and supervisor directions. The role emphasizes accuracy, radio discipline, and data entry while supporting 24/7 staffing needs.

Qualifications

• This position typically requires a high school diploma or GED.
• Ability to manage incident details accurately and maintain records.
• Strong communication skills for voice, radio, and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information for responders.
• Alert stations and dispatch apparatus per approved assignments.
• Monitor radio channels and track unit status and movements.
• Relay occupants, hazards, and changing conditions to teams.
• Process requests for resources using standard procedures.
• Coordinate mutual-aid communications during incidents.
• Record dispatch times and important updates for after-action review.

Skills

Attention to detail

Radio communication

Data entry

Organizational skills

Education

High school diploma or GED

Tools

Fire dispatch software

Job description

Emergency Telecommunicator Services is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous incidents from a dedicated center in Texas.

You'll receive incident information, alert resources, and maintain clear communications with responding crews, following established plans and supervisor directions. The role emphasizes accuracy, radio discipline, and data entry while supporting 24/7 staffing needs.