Emergency Department Registration Specialist

North Texas Medical Center; Gainesville (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance and

Life Insurance

MetLife and short-term disability (opt

Retirement plan 403B with 401K match

Job summary

North Texas Medical Center in Gainesville, TX is seeking a Patient Access Clerk to register patients for hospital services, pre-admit when needed, collect insurance information, and explain billing and rights. The role requires accuracy, courtesy, and HIPAA compliance.

This full-time position includes day and night shifts with rotating weekends. Experience in a medical setting is preferred; strong communication skills in English are essential, and applicants must pass a background check and drug

Qualifications

• Basic computer knowledge.
• Ability to type accurately with speed.
• Able to use office machines efficiently.
• Excellent customer services skills.

Responsibilities

• Register patients for hospital services from a physician's office and pre-admitting these patients as needed.
• Admit requirements for patients scheduled for admissions and outpatient procedures; obtain authorization and verify insurance eligibility.
• Interview patients or their representatives to obtain or verify personal and insurance information.
• Provide information about billing, patient rights, and HIPAA; distribute hospital literature.
• Collect payments when co-pays are required and forward to Business Office staff.
• Maintain knowledge of hospital policies and available services.
• Demonstrate flexibility and ability to function in stressful situations.
• Treat patients and families with respect and confidentiality.
• Interact professionally with patients and families, providing explanations as needed.
• Maintain interdepartmental relationships and ensure documentation meets standards.
• Answer the telephone politely and relay info to appropriate personnel.
• Perform other related duties as assigned by the Patient Access Supervisor.

Skills

Basic computer knowledge

Typing speed

Office machines

Customer service

Education

High School graduate

Job description

North Texas Medical Center in Gainesville, TX is seeking a Patient Access Clerk to register patients for hospital services, pre-admit when needed, collect insurance information, and explain billing and rights. The role requires accuracy, courtesy, and HIPAA compliance.

This full-time position includes day and night shifts with rotating weekends. Experience in a medical setting is preferred; strong communication skills in English are essential, and applicants must pass a background check and drug