Emergency Department Registration Specialist

Community Hospital Corporation; Gainesville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Hospital Corporation seeks an organized Patient Access Clerk to streamline patient admissions for inpatient and outpatient testing or procedures. You will collect patient data, inform patients about policies, and distribute literature, reporting to the ED Registration Supervisor.

Responsibilities include registering patients, obtaining authorizations, verifying insurance, interviewing patients, and handling billing explanations with empathy and confidentiality in a fast-paced setting.

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical office or hospital setting preferred (6 months).
• Proficient with basic computer tasks and office equipment.
• Strong customer service and communication skills in English.

Responsibilities

• Register patients for hospital services from physician offices and pre-admit as needed.
• Collect patient information and verify insurance eligibility and authorizations.
• Interview patients and guardians for personal information, emergency contacts, and insurance data.
• Explain billing, patient rights, and HIPAA; distribute hospital literature.
• Collect copayments when due and forward to Business Office.
• Know hospital policies and available services; liaise with departments.
• Maintain professional interactions with patients and families, ensuring confidentiality.
• Ensure documentation meets current standards and policies; answer phones and route info.

Skills

Basic computer knowledge

Typing speed

Office equipment operation

Excellent customer service

English communication

Education

High School graduate or equivalent

6 months medical office/hospital experience preferred

Job description

Community Hospital Corporation seeks an organized Patient Access Clerk to streamline patient admissions for inpatient and outpatient testing or procedures. You will collect patient data, inform patients about policies, and distribute literature, reporting to the ED Registration Supervisor.

Responsibilities include registering patients, obtaining authorizations, verifying insurance, interviewing patients, and handling billing explanations with empathy and confidentiality in a fast-paced setting.