Emergency Department Registration Specialist

GBMC HealthCare; Baltimore (MD); On-site; USD 23,000 - 36,000; Full time

Job summary

GBMC HealthCare seeks an Emergency Department Admissions Clerk to interview patients, gather insurance information, and prepare admission/registration forms for inpatients and outpatients. The role supports registration across ER, hospital admissions, and related units, using multiple hospital systems.

Typical duties include verifying demographics and insurance information, collecting co-pays, and delivering excellent customer service.

Qualifications

• High School Diploma or GED required.
• CHAA preferred.
• 1–2 years related experience preferred; 6 months–1 year ED experience preferred.
• Completion of Medical Terminology class preferred.

Responsibilities

• Completes Arrival and Registration functions for ER patients and for admissions across various units.
• Follows EMTALA regulations related to registration and co-pay collections.
• Inputs patient information into computer systems and scans insurance cards and IDs.
• Meets or exceeds the departmental registration timing standard of 7 minutes per patient.
• Verifies demographics and insurance information and collects required signatures.

Skills

Interviewing patients

Stay calm under pressure

Teamwork

Insurance knowledge

Medical terminology

Computer skills

Communication (oral/written)

Data entry/data analysis

Typing

Customer service

Multitasking

Infection control awareness

Education

High School Diploma or GED

CHAA preferred

Tools

Epic

Watch Child

Access E-forms

Outlook/Web Mail

OnBase

Excel

Job description

GBMC HealthCare seeks an Emergency Department Admissions Clerk to interview patients, gather insurance information, and prepare admission/registration forms for inpatients and outpatients. The role supports registration across ER, hospital admissions, and related units, using multiple hospital systems.

Typical duties include verifying demographics and insurance information, collecting co-pays, and delivering excellent customer service.