Emergency Department Patient Access Supervisor — Optimize Flow

Ochsner; Lafayette (LA); On-site; USD 55,000 - 78,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a Patient Access Supervisor to lead registration and revenue cycle activities. You will monitor patient flow, improve wait times, and report key metrics to leadership, ensuring accurate data and patient satisfaction across sites.

This role supervises staff performance, manages schedules, conducts training, and coordinates with leadership to set monthly goals. It requires strong leadership, effective communication, and the ability to work a flexible

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.

Responsibilities

• Manages staff performance and productivity in Patient Access.
• Monitors patient flow and adjusts staffing to minimize wait times.
• Produces and communicates reports to leadership with key metrics.

Skills

Data entry

Verbal communication

Written communication

Windows applications

Interpersonal skills

Leadership

Time management

Conflict resolution

Travel between facilities

Flexible schedule

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

None

Job description

Ochsner Health in Louisiana is seeking a Patient Access Supervisor to lead registration and revenue cycle activities. You will monitor patient flow, improve wait times, and report key metrics to leadership, ensuring accurate data and patient satisfaction across sites.

This role supervises staff performance, manages schedules, conducts training, and coordinates with leadership to set monthly goals. It requires strong leadership, effective communication, and the ability to work a flexible