Emergency Department Patient Access Specialist (PRN)

Ochsner Health System; Chalmette (LA); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

Ochsner Health System in Chalmette is seeking a Patient Access Representative for the St. Bernard Emergency Department. This PRN role greets patients, initiates scheduling or check-in, verifies demographics and insurance, and collects payments with a focus on accuracy and confidentiality.

The role requires high school diploma or equivalent, strong communication, and experience with insurance verification. On-site shifts may include weekends and holidays; equal opportunity employer.

Formación

• High school diploma or equivalent required.
• One year of related hospital or front desk experience required.
• Proficient with Windows applications and data entry.
• Excellent communication and customer service skills.
• Knowledge of healthcare insurance benefits and payor guidelines.

Responsabilidades

• Greet patients and guests, scheduling or registering for services.
• Verify patient identity and insurance information.
• Collect co-pays, deductibles, and self-pay amounts.
• Balance cash drawer and prepare deposits.
• Maintain confidentiality of patient information and provide quality service.

Conocimientos

Data entry skills

Verbal & written communication

Windows software

Interpersonal skills

Healthcare insurance knowledge

Patient communication

Problem solving

Time management

Decision making

Teamwork

Judgment

Educación

High school diploma or equivalent

Associate’s degree

Descripción del empleo

Ochsner Health System in Chalmette is seeking a Patient Access Representative for the St. Bernard Emergency Department. This PRN role greets patients, initiates scheduling or check-in, verifies demographics and insurance, and collects payments with a focus on accuracy and confidentiality.

The role requires high school diploma or equivalent, strong communication, and experience with insurance verification. On-site shifts may include weekends and holidays; equal opportunity employer.