Emergency Department Patient Access Specialist

FMOL Health; Monroe (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

A healthcare provider in Louisiana is seeking a Patient Access Representative for its emergency department. The role involves registering patients, coordinating with nursing staff, and ensuring compliance with EMTALA and other regulations. Ideal candidates will have a high school diploma and customer service experience, showing exceptional clerical and communication skills. This full-time position requires effective teamwork and the ability to manage stressful situations efficiently.

Qualifications

• 1 year customer service experience or related certification (e.g., Certified Coder, Certified Medical Assistant).
• Advanced clerical and computer skills.
• Ability to work in high-stress situations.

Responsibilities

• Accurately register patients presenting to the ED and verify identity.
• Coordinate with ED nurses to ensure patient triage.
• Manage patient and visitor concerns during trauma events.

Skills

Customer service

Critical thinking

Professional communication

Clerical skills

Teamwork

Education

High School diploma or equivalent

Job description

A healthcare provider in Louisiana is seeking a Patient Access Representative for its emergency department. The role involves registering patients, coordinating with nursing staff, and ensuring compliance with EMTALA and other regulations. Ideal candidates will have a high school diploma and customer service experience, showing exceptional clerical and communication skills. This full-time position requires effective teamwork and the ability to manage stressful situations efficiently.