Emergency Department Patient Access Specialist

LCMC Health; New Orleans (LA); In loco; USD 23.000 - 32.000; Tempo pieno

Descrizione del lavoro

LCMC Health in New Orleans is seeking a Patient Access Associate for the Emergency Department. You will greet patients, register during emergencies, verify insurance and demographics, and communicate clearly under pressure.

You will collaborate with clinical teams to maintain patient flow and support admissions, transfers, and discharges, delivering compassionate service in fast-paced, high-acuity moments. The role emphasizes empathy, accuracy, and the ability to multitask while keeping patients

Competenze

• High school diploma or GED or equivalent; 2+ years in a patient-facing role preferred.
• Excellent communication and interpersonal skills in high-stress settings.
• Ability to verify insurance and demographics accurately and efficiently.

Mansioni

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Conoscenze

Customer service

Emotional intelligence

Attention to detail

Multitasking

Effective communication

Formazione

High School Diploma/GED

2 years of work experience

Descrizione del lavoro

LCMC Health in New Orleans is seeking a Patient Access Associate for the Emergency Department. You will greet patients, register during emergencies, verify insurance and demographics, and communicate clearly under pressure.

You will collaborate with clinical teams to maintain patient flow and support admissions, transfers, and discharges, delivering compassionate service in fast-paced, high-acuity moments. The role emphasizes empathy, accuracy, and the ability to multitask while keeping patients