Emergency Department Patient Access Specialist (PRN, Weekends)

Ochsner Health System; New Orleans (LA); On-site; USD 25,000 - 33,000; Part time

Job summary

Ochsner Health seeks a Patient Access Representative for the Baptist Emergency Department in New Orleans. The role is PRN with 8-hour shifts on weekends and holidays, focusing on courteous patient greeting, scheduling, and accurate data entry.

Responsibilities include verifying demographics, processing admissions, insurance verification, and collecting co-pays. Strong communication, detail orientation, and teamwork are essential for high-quality patient service.

Qualifications

• Required – High school diploma or equivalent.
• Preferred – Associate’s degree.
• Experience in hospital, clinic or revenue cycle settings is beneficial.

Responsibilities

• Greet patients and guests courteously in person or by phone.
• Initiate scheduling or check-in process and verify demographic data.
• Perform insurance verification and collect co-pays and self-pay portions.
• Explain insurance benefits and assist with financial counseling when needed.
• Balance cash drawer and complete end-of-shift procedures.
• Support multiple patient and payer functions with cross-training.

Skills

Data entry

Customer service

Communication

Clerical skills

Windows applications

Payor guidelines

Time management

Conflict resolution

Attention to detail

Teamwork

Decision making

Analytical skills

Education

High school diploma or equivalent

Associate's degree

Tools

Windows-based software

Job description

Ochsner Health seeks a Patient Access Representative for the Baptist Emergency Department in New Orleans. The role is PRN with 8-hour shifts on weekends and holidays, focusing on courteous patient greeting, scheduling, and accurate data entry.

Responsibilities include verifying demographics, processing admissions, insurance verification, and collecting co-pays. Strong communication, detail orientation, and teamwork are essential for high-quality patient service.