Emergency Department Patient Access Specialist

highmarkhealth; Erie (Erie County); On-site; USD 36,000 - 52,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Specialist to greet patients, collect demographics, schedule and register them, and ensure accurate billing information at bedside.

The role emphasizes empathy, attention to detail, and collaboration with clinicians to facilitate financial clearance, insurance verification, and regulatory paperwork, while maintaining HIPAA compliance.

Qualifications

• High School/GED required.
• Experience operating a PC and using software applications.
• One year of related experience preferred in medical or customer service.
• HIPAA awareness and compliance.

Responsibilities

• Conduct scheduling, registration, and admitting at bedside.
• Verify insurance information and collect payments.
• Provide or obtain signatures on regulatory paperwork.
• Maintain patient confidentiality and accurate EHR registration.
• Deliver a positive patient experience and collaborate with care teams.

Skills

Attention to detail

Communication skills

Empathy

Multitasking

Education

High School/GED

Tools

PC experience

Job description

Allegheny Health Network is seeking a Patient Access Specialist to greet patients, collect demographics, schedule and register them, and ensure accurate billing information at bedside.

The role emphasizes empathy, attention to detail, and collaboration with clinicians to facilitate financial clearance, insurance verification, and regulatory paperwork, while maintaining HIPAA compliance.