Emergency Department Access Specialist (Per Diem) - Fast Registration

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 25,000 - 33,000; Part time

Job summary

Cape Fear Valley Health's Cape Fear Valley Medical Center in Fayetteville, NC is seeking an Emergency Department Access Representative. This per diem, part-time role registers adult and pediatric ED patients, creating accounts by collecting demographics and guarantor information.

You will verify insurance eligibility, obtain physician orders for admitted patients, collect co-pays at discharge, and provide courteous service to diverse patients.

Qualifications

• High school diploma or equivalent required.
• College courses in Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred.
• 2 years insurance/clerical experience within a hospital or medical office setting preferred.
• Proficiency in reading, writing, and speaking English.
• Knowledge of insurance and collection of payments preferred.
• Knowledge of Microsoft Windows and basic PC functions.
• Ability to type and perform data entry.
• Excellent verbal and written communication skills.
• Customer service skills to diverse populations preferred.
• Critical thinking and ability to multi-task in a changing environment.

Responsibilities

• Registers emergency service patients quickly and creates patient accounts.
• Queries EAD and enters patient demographics to obtain MRN and account numbers.
• Places identification armbands and documents all demographic, guarantor, and insurance information.
• Obtains physician orders for admitted/observed patients to support services.
• Performs insurance eligibility/benefit verification using EDI and logs information.
• Informs patients of liabilities and collects co-pays, co-insurances, deductibles, and deposits at discharge.
• Maintains coverage of the assigned area and supports registration needs with clinical partners.

Skills

English proficiency

Data entry

Customer service

Multi-tasking

Problem solving

Insurance knowledge

Microsoft Windows

Electronic health records

EDI transactions

Education

High school diploma or equivalent

College courses in Business / Medical Office Administration / Health Care Administration / Computer Technology

Tools

Registration system

EDI transactions

Job description

Cape Fear Valley Health's Cape Fear Valley Medical Center in Fayetteville, NC is seeking an Emergency Department Access Representative. This per diem, part-time role registers adult and pediatric ED patients, creating accounts by collecting demographics and guarantor information.

You will verify insurance eligibility, obtain physician orders for admitted patients, collect co-pays at discharge, and provide courteous service to diverse patients.