Emergency Communications Trainee — Launch Your Dispatch Career

Emergency Telecommunicator Services; Paris (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Paris, Maine, is seeking Dispatcher Trainee and Telecommunicator Trainee candidates to begin a structured career in emergency communications. You will learn call-taking, incident documentation, and dispatch operations under qualified instruction.

Training combines classroom work, simulations, and supervised console tasks, with opportunities for nights, weekends, and overtime as you progress and meet certification and performance standards.

Qualifications

• Basic computer skills are required.
• Excellent written and verbal communication is essential.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Customer service

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Paris, Maine, is seeking Dispatcher Trainee and Telecommunicator Trainee candidates to begin a structured career in emergency communications. You will learn call-taking, incident documentation, and dispatch operations under qualified instruction.

Training combines classroom work, simulations, and supervised console tasks, with opportunities for nights, weekends, and overtime as you progress and meet certification and performance standards.