Emergency Communications Trainee — Launch Your Dispatcher Career

911 Emergency Communications; Fair Oaks (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Oaks, PA offers Dispatcher Trainee and Telecommunicator Trainee roles to begin a career in emergency communications. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response under supervision.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts including nights, weekends, and overtime as required.

Qualifications

• High school diploma or equivalent is commonly required.
• Trainee positions are for applicants without dispatch experience, though employers may set prerequisites.
• Basic computer skills, clear communication, and accurate typing are important.
• Willingness to receive feedback and complete assessments is expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision until milestones are met.

Skills

Typing

Communication

Computer skills

Education

High school diploma

Tools

Computer-aided Dispatch (CAD)

Job description

911 Emergency Communications in Oaks, PA offers Dispatcher Trainee and Telecommunicator Trainee roles to begin a career in emergency communications. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response under supervision.

Training may include classroom instruction, simulations, and supervised console assignments, with shifts including nights, weekends, and overtime as required.