Emergency Communications Trainee — Launch Your Dispatch Career

911 Emergency Communications; Beaver Dam (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Horicon, WI seeks Dispatcher Trainee / Telecommunicator Trainee to begin a structured program that teaches call handling, incident documentation, and radio operations.

During training you will gain hands-on skills, complete assessments, and work toward standard certifications while supporting emergency response under supervision in a fast-paced environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Communication

Multitasking

Listening

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Horicon, WI seeks Dispatcher Trainee / Telecommunicator Trainee to begin a structured program that teaches call handling, incident documentation, and radio operations.

During training you will gain hands-on skills, complete assessments, and work toward standard certifications while supporting emergency response under supervision in a fast-paced environment.