Emergency Dispatcher Trainee - Entry Level Communications

County Emergency Communications; Nelsonville (WI); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Zusammenfassung

County Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in Nelsonville, WI to begin a structured program learning call-taking, incident documentation, and dispatch operations. Trainees work under supervision, with duties expanding as skills prove.

Training may include nights, weekends, holidays, and overtime. Candidates should have a high school diploma or equivalent, basic computer skills, and clear communication.

Qualifikationen

• High school diploma or equivalent required or preferred for trainees.
• Basic computer skills and clear communication are essential.
• Willingness to receive feedback and learn in a structured training program.

Aufgaben

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Kenntnisse

Typing

Communication

Customer service

Ausbildung

High school diploma or equivalent

Tools

CAD software

Jobbeschreibung

County Emergency Communications seeks Dispatcher Trainee / Telecommunicator Trainee in Nelsonville, WI to begin a structured program learning call-taking, incident documentation, and dispatch operations. Trainees work under supervision, with duties expanding as skills prove.

Training may include nights, weekends, holidays, and overtime. Candidates should have a high school diploma or equivalent, basic computer skills, and clear communication.