Emergency Communications Trainee: Dispatcher Track

911 Emergency Communications; Salem (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Official training

Job summary

911 Emergency Communications in North Salem, NH invites Dispatcher Trainee and Telecommunicator Trainee applicants to join a structured training program. Trainees learn call-taking, incident documentation, and dispatch operations under instructor supervision, with responsibilities increasing as skills certify.

Training combines classroom, simulations, and supervised console work, with schedules that may include nights, weekends, holidays, and overtime as needed to meet training milestones.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and typing ability helpful.
• Strong communication skills required.
• Customer service experience helpful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Document incidents accurately.
• Operate and learn CAD and radio procedures.
• Attend training milestones and assessments.

Skills

Typing

Clear communication

Customer service

Education

High school diploma or equivalent

Tools

CAD systems

Job description

911 Emergency Communications in North Salem, NH invites Dispatcher Trainee and Telecommunicator Trainee applicants to join a structured training program. Trainees learn call-taking, incident documentation, and dispatch operations under instructor supervision, with responsibilities increasing as skills certify.

Training combines classroom, simulations, and supervised console work, with schedules that may include nights, weekends, holidays, and overtime as needed to meet training milestones.