Emergency Communications Trainee: Dispatcher/Telecommunicator

911 Emergency Communications; Claremont (NH); In loco; USD 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descrizione del lavoro

911 Emergency Communications in Acworth, NH seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured program in emergency communications. Trainees learn call-taking, incident documentation, and system operation under supervision, with progression based on skill checks and certifications.

Training combines classroom work, simulations, and supervised console assignments. Shifts may include nights, weekends, holidays, and overtime as training progresses and requirements are met.

Competenze

• Basic computer skills and reliable typing speed are expected.
• Clear communication is essential for this role.
• Candidates should be able to learn agency terminology and system procedures.

Mansioni

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Conoscenze

Basic computer skills

Clear communication

Accurate typing

Formazione

High school diploma

Descrizione del lavoro

911 Emergency Communications in Acworth, NH seeks Dispatcher Trainee and Telecommunicator Trainee to start a structured program in emergency communications. Trainees learn call-taking, incident documentation, and system operation under supervision, with progression based on skill checks and certifications.

Training combines classroom work, simulations, and supervised console assignments. Shifts may include nights, weekends, holidays, and overtime as training progresses and requirements are met.