Emergency Dispatcher & Telecommunicator Trainee

Emergency Telecommunicator Services; New Hampshire; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in New Castle, NH is seeking Dispatcher Trainee and Telecommunicator Trainee to begin a structured path into emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support responders under supervision.

Training may combine classroom lessons with simulations and supervised console work. Schedules can include nights, weekends, holidays, and overtime as trainees progress and demonstrate skills and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although employers may set prerequisites.
• Basic computer skills, clear communication, and accurate typing are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Typing

Basic computer skills

Customer service

Education

High school diploma

Job description

Emergency Telecommunicator Services in New Castle, NH is seeking Dispatcher Trainee and Telecommunicator Trainee to begin a structured path into emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support responders under supervision.

Training may combine classroom lessons with simulations and supervised console work. Schedules can include nights, weekends, holidays, and overtime as trainees progress and demonstrate skills and