Emergency Communications Trainee — Dispatcher

County Emergency Communications; Goldens Bridge (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in York New Salem, PA offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide structured training to learn call-taking, incident documentation, and dispatch operations. Trainees progress as skills are demonstrated, with schedules and shifts potentially including nights, weekends, and overtime.

Training combines classroom instruction, simulations, and supervised console work, aiming to prepare candidates for certification and autonomous

Qualifications

• High school diploma or equivalent required; trainee positions for applicants without dispatch experience.
• Basic computer skills and clear communication required.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Clear communication

Typing speed

Computer skills

Customer service

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD)

Job description

County Emergency Communications in York New Salem, PA offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide structured training to learn call-taking, incident documentation, and dispatch operations. Trainees progress as skills are demonstrated, with schedules and shifts potentially including nights, weekends, and overtime.

Training combines classroom instruction, simulations, and supervised console work, aiming to prepare candidates for certification and autonomous