Emergency Communications Trainee: Dispatcher/Telecommunicator

911 Emergency Communications; Cresskill (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is seeking Dispatcher Trainee positions in Cresskill, NJ. Trainees learn call-taking, incident documentation, and radio procedures while under supervision.

The program blends classroom instruction with supervised console work, offering a structured path to certification and full duties as you progress through training milestones. Candidates should have basic computer skills and strong communication.

Qualifications

• High school diploma or equivalent.
• Basic computer skills and clear communication.
• Accurate typing and ability to receive feedback.
• Customer service or call-center experience may help.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Document incidents accurately and enter data into dispatch systems.
• Develop typing and CAD skills; study maps and service areas.
• Work under supervision and complete training milestones.
• Observe and perform duties with confidentiality and professionalism.

Skills

Computer skills

Communication

Typing

Feedback

Education

High school diploma

Tools

CAD systems

Job description

911 Emergency Communications is seeking Dispatcher Trainee positions in Cresskill, NJ. Trainees learn call-taking, incident documentation, and radio procedures while under supervision.

The program blends classroom instruction with supervised console work, offering a structured path to certification and full duties as you progress through training milestones. Candidates should have basic computer skills and strong communication.