Dispatcher & Telecommunicator Trainee — Emergency Communications

911 Emergency Communications; Conway (NH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is seeking Dispatcher Trainee and Telecommunicator Trainee positions in Sanbornville, NH. The program provides a structured introduction to emergency communications, with training under qualified instructors and ongoing skill development.

Responsibilities scale with demonstrated competencies, with independent assignments contingent on successful training completion, certifications, and employer standards. Training may include nights and overtime as shifts evolve.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

CAD

Radio procedures

Geography knowledge

Education

High school diploma

Tools

Headsets

Multiple displays

Job description

911 Emergency Communications is seeking Dispatcher Trainee and Telecommunicator Trainee positions in Sanbornville, NH. The program provides a structured introduction to emergency communications, with training under qualified instructors and ongoing skill development.

Responsibilities scale with demonstrated competencies, with independent assignments contingent on successful training completion, certifications, and employer standards. Training may include nights and overtime as shifts evolve.