Emergency Communications Specialist — 911 Call Taker (24/7)

National Public Safety Careers; Indiantown (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified candidates for 911 Call Taker roles in Indiantown, FL. You will handle emergency and nonemergency calls, confirm locations, and document essential information for dispatch teams to coordinate responses.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and the ability to follow structured procedures. Training and required certifications are provided; shifts may include nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.
• Customer service or public safety exposure is helpful.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Active listening

Verbal communication

Typing speed

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

National Public Safety Careers seeks qualified candidates for 911 Call Taker roles in Indiantown, FL. You will handle emergency and nonemergency calls, confirm locations, and document essential information for dispatch teams to coordinate responses.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and the ability to follow structured procedures. Training and required certifications are provided; shifts may include nights and weekends.