Emergency Communications Specialist (911 Call Taker)

Regional 911 Intake Solutions; Cedar Grove (IN); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Regional 911 Intake Solutions in Cedar Grove, IN is seeking qualified individuals to become 911 Call Takers. You will answer emergency and nonemergency lines, verify location, record details, and forward information to dispatch.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Work may involve rotating shifts, nights, weekends, and overtime as needed.

Formación

• High school diploma or recognized equivalent required.
• Strong listening and verbal communication skills; ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of situations.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Conocimientos

Listening comprehension

Accurate typing

Verbal communication

Educación

High school diploma or equivalent

Descripción del empleo

Regional 911 Intake Solutions in Cedar Grove, IN is seeking qualified individuals to become 911 Call Takers. You will answer emergency and nonemergency lines, verify location, record details, and forward information to dispatch.

Candidates should have a high school diploma or equivalent, strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Work may involve rotating shifts, nights, weekends, and overtime as needed.