Emergency Communications Specialist (911 Call Taker)

National Public Safety Careers; Buckeye Lake (OH); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified applicants for 911 Call Taker opportunities in Buckeye Lake, Ohio. You will learn to ask focused questions, confirm locations, document information, and support dispatch operations as part of a team serving public safety.

Successful candidates typically have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward information promptly to the dispatch function.
• Provide pre-arrival instructions within training.

Skills

Listening skills

Typing speed

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks qualified applicants for 911 Call Taker opportunities in Buckeye Lake, Ohio. You will learn to ask focused questions, confirm locations, document information, and support dispatch operations as part of a team serving public safety.

Successful candidates typically have a high school diploma, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.