Emergency Communications Specialist - 911 Call Taker

National Public Safety Careers; Mechanicsburg (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

National Public Safety Careers is seeking 911 Call Taker opportunities in Mechanicsburg, OH. The positions involve answering emergency and nonemergency lines, confirming caller information, and entering details into dispatch systems.

Training, background checks, and certifications are part of the process. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Customer service

Active listening

Typing

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Taker opportunities in Mechanicsburg, OH. The positions involve answering emergency and nonemergency lines, confirming caller information, and entering details into dispatch systems.

Training, background checks, and certifications are part of the process. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures.