Emergency Communications Specialist (24/7 Shifts)

Regional 911 Intake Solutions; Almyra (AR); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Zusammenfassung

Regional 911 Intake Solutions is seeking qualified 911 Call Takers in Almyra, AR. The role involves answering emergency lines, confirming locations, and entering details into dispatch software while following established procedures.

Successful candidates will have a high school diploma, strong listening and typing skills, and clear verbal communication. Training will cover call-taking duties and certifications; health and retirement benefits may be offered depending on employer and appointment

Qualifikationen

• Strong listening comprehension and accurate typing are required.
• Ability to follow structured procedures and maintain calm under pressure.

Aufgaben

• Answer incoming emergency and non-emergency lines.
• Confirm incident location and caller details.
• Use approved questions to identify urgency.
• Enter details into call-processing software accurately.
• Forward information promptly to dispatch teams.
• Provide pre-arrival instructions within training scope.
• Use language-access resources when needed.
• Maintain caller privacy and confidentiality.

Kenntnisse

Listening

Typing

Verbal communication

Structured procedures

Ausbildung

High school diploma

Jobbeschreibung

Regional 911 Intake Solutions is seeking qualified 911 Call Takers in Almyra, AR. The role involves answering emergency lines, confirming locations, and entering details into dispatch software while following established procedures.

Successful candidates will have a high school diploma, strong listening and typing skills, and clear verbal communication. Training will cover call-taking duties and certifications; health and retirement benefits may be offered depending on employer and appointment