Emergency Communications Operator — 24/7 Shifts

National Public Safety Careers; Cave Springs (AR); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Descripción de la vacante

National Public Safety Careers is seeking 911 Call Taker opportunities in Cave Springs, AR. Call Takers are often the first contact for emergencies, asking focused questions, confirming locations, and documenting information for responders.

Responsibilities include handling emergency and nonemergency calls, verifying location, entering data into dispatch software, and communicating with appropriate teams. Candidates typically need a high school diploma and strong listening, typing, and clear

Formación

• High school diploma or equivalent.
• Strong listening comprehension and clear verbal communication.
• Ability to type accurately and follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training.
• Maintain professional, calm communication under pressure.

Conocimientos

Active listening

Typing

Verbal communication

Follow procedures

Educación

High school diploma or GED

Descripción del empleo

National Public Safety Careers is seeking 911 Call Taker opportunities in Cave Springs, AR. Call Takers are often the first contact for emergencies, asking focused questions, confirming locations, and documenting information for responders.

Responsibilities include handling emergency and nonemergency calls, verifying location, entering data into dispatch software, and communicating with appropriate teams. Candidates typically need a high school diploma and strong listening, typing, and clear